The United Bank for Africa (UBA) Plc has launched a simple, seamless process for customers of the bank to submit their Biometric Verification Numbers (BVN).
Following its robust information technology infrastructure, on Monday July 6, 2015, the bank launched a short code number 9196# through which customers can send their BVN.
The Director, Group Information Technology of the Bank, Mr. Rasheed Adegoke, said; “The process is very simple. All a customer has to do is to send his or her valid BVN from the telephone number that was used to open their account to the short code number and it will become automatically linked.”
The introduction of this simplified process was in response to some of the challenges associated with the ongoing BVN exercise. “UBA has come up with this novel process to ensure that customers who already have their BVN do not have any issues submitting it to their alternate banks” explained Adegoke.
Once a customer submits his/her BVN through the code, they will get an immediate response letting them know whether their BVN is valid or incorrect.
The responses will be accompanied by a phone number through which further inquiries can be made by the customers if required.
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